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FDRC Information Seminar for Banks & Securities Firms (30 Jul 2012, Slot A)


The Financial Dispute Resolution Centre Limited (FDRC) came into operation on 19 June 2012 to administer the Financial Dispute Resolution Scheme (FDRS) to resolve monetary disputes between financial institutions and individual customers. This information seminar is designed for banks & securities firms and will give an introduction on the following–

  • FDRC Terms of Reference
  • FDRC intake criteria of cases
  • Mediation and arbitration processes
  • Preparation for mediation and arbitration
  • Q&A section
Time Slots Available
Slot Date Time Language
A 30 July 2012, Monday 10:00am — 11:30am English
B 30 July 2012, Monday 5:30pm — 7:00pm English
C 13 August 2012, Monday 10:00am — 11:30am Cantonese
D 13 August 2012, Monday 5:30pm — 7:00pm Cantonese
E 30 August 2012, Thursday 5:30pm — 7:00pm Cantonese
F 30 August 2012, Thursday 10:00am — 11:30am Cantonese
G 10 August 2012, Friday 10:00am — 11:30am English

Address: Financial Dispute Resolution Centre Limited
15/F Stanhope House, 734 King's Road, Quarry Bay, HK.
Speakers: Ms. Sou Chiam, CEO of FDRC &
Mr. Oscar Tan, Senior Mediator of FDRC



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