EXECUTIVE ASSISTANT (DISPUTE RESOLUTION)

The Financial Dispute Resolution Centre invites applications for Executive Assistant (Dispute Resolution).

Role Summary:

Provides administrative and logistical support for FDRC’s training programs and serves as Personal Assistant to the Chief Executive Officer (CEO). Provides secretarial support and ensures efficient coordination of training, case management, and stakeholder communications.

Key Responsibilities:

• Provide support to the Dispute Resolution Manager in organizing training for FDRC, including scheduling, logistics, materials preparation, fee payments, and liaison and application for course accreditation.
• Liaise with trainers and stakeholders and coordinate communications.
• Work as a Personal Assistant to the CEO and provide executive and secretarial support, including diary management, travel, meeting coordination, scheduling appointments, and maintaining calendars.
• Draft and prepare reports, memos, and meeting notes.
• Perform other duties as assigned.

Requirements:

• Diploma holder or above.
• Experience as a personal assistant and/or in providing direct support to senior executives; work experience in dispute resolution, legal, or related professional firms an advantage.
• Strong organizational skills, especially in planning and executing training events.
• Strong proofreading and document preparation skills; high attention to detail.
• Sincere, mature, self-motivated, and patient.
• Good interpersonal skills; effective communication skills in both spoken and written English and Chinese (proficiency in Putonghua an advantage).
• Strong PC skills and proficiency in MS Word, Excel, PowerPoint, and Chinese word processing.

Reporting:

Reports to the CEO and collaborates with mediators, arbitrators, and administrative staff of the FDRC.

Terms of employment

• Two-year (24 months) contract (renewable subject to FDRC’s operational needs).
• Performance-related year-end bonus.
• 5 days week.
• Leave and medical benefits.
• May be required to work overtime on working days and occasionally on holidays as necessary.

Application

Application with full curriculum vitae (including current and expected salaries) should be sent either:

• By email to [email protected] (with “Executive Assistant (Dispute Resolution)” as the subject of the e-mail), or
• By post to Financial Dispute Resolution Centre, Room 408-409, 4/F, West Wing, Justice Place, 11 Ice House Street, Central, Hong Kong (marked with “Application for Executive Assistant (Dispute Resolution)”).

The closing date for application is 12 December 2025

Shortlisted applicants will be invited for a written test or interview at the FDRC. Applicants not receiving any invitation within two months from the closing date may assume their applications unsuccessful.

PR and Event Officer

Key Responsibilities:

• To develop and implement communications plan and strategy
• To plan, organize and conduct briefings, seminars, training and promotional activities for the financial institutions, industry associations and the public
• To liaise with stakeholders, government bodies and industry associations, etc. on FDRC services and activities
• To prepare press releases, handle media enquiries and develop media relationships
• To coordinate the production of corporate or promotional materials, such as annual reports, brochures, website content and social media, and to liaise with advertising agencies
• To conduct research and undertake ad hoc projects and duties as assigned
• To prepare regular management reports on communications plans, events and activities, etc.

Experience and Qualifications:

• University degree or equivalent in Communications, Public Relations, Business, Law, languages or other disciplines
• At least 5 years’ working experience in PR, event management, or corporate communications; social media and website management experience will be a strong advantage
• Strong command of both written and spoken English and Chinese (proficiency in Putonghua would be an advantage).
• Good analytical, presentation, interpersonal and communications skills with pleasant and mature characters with a can do attitude
• Ability to cope with pressure, tight deadlines and multi-tasks working environment
• Proficiency in PC skills including MS Word, Excel, PowerPoint, Chinese word processing (Knowledge of Photoshop or Illustrator is an advantage)

Terms of employment

• Two-year (24 months) contract (renewable subject to FDRC’s operational needs)
• Performance-related year-end bonus
• 5 days week
• Leave and medical benefits
• May be required to work overtime on working days and occasionally on holidays for events and meeting deadlines as necessary

Application

Applicant letter enclosing a recent photo, full curriculum vitae (including current and expected salaries) should be sent either:

• By email to [email protected] (with “Application for Communications Officer” as the subject of the e-mail), or
• By post to Financial Dispute Resolution Centre, Room 408-409, 4/F, West Wing, Justice Place, 11 Ice House Street, Central, Hong Kong (with “Application for Communications Officer” marked on envelope)

The closing date for application is 23 November 2025   

Shortlisted applicants will be invited for a written test or interview at the FDRC. Applicants not receiving any invitation within two months from the closing date may assume their applications unsuccessful.

Confidentiality of personal data

The FDRC will handle all applications received in strict confidence. All personal data and information collected will only be used for recruitment and appointment related purposes.

Tender Opportunities

FDRC is looking for potential vendor for below project:

Web Hosting and IT Service Engagement    (Closing on Oct 31, 2025)

FDRC_invitation for EOI of empanelment training

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